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Showing posts with label Cooking. Show all posts
Showing posts with label Cooking. Show all posts

Saturday, February 6, 2010

The Spice House Responds

Not long ago, I blogged about our experiences at The Spice House. I sent the link to the contact form on their website, and one of the owners Patty Erd wrote me back! I'm not sure how much of this letter was canned, however to me it didn't sound at all canned, so I'm amazingly grateful for her to take the time to engage the conversation with me. Some things I agree with, some things I disagree with, however when I read through her letter the first time it sounded as if she was a little on the defensive. Perhaps my original post sounded negative, and if that was the way it was received I apologize profusely. My goal from my review was to HIGHLY recommend the Spice House, but as with most things I think that even good things can be made better. So check out Patty's letter below, and I'll have some short responses below that.

Hi Nick,

Thanks for your review, very nice blog site you have. I wish I could find the time to blog more. In actuality, the business we are in, is extremely time consuming as we make all of our product, not quite from scratch, as the farmer gets the credit for the hard work of growing and harvesting the spices and herbs. We get it is bulk from all over the world, the sourcing and procuring high quality on a crop by crop basis is one of the hardest things we do. Once it arrives, we grind small batches fresh weekly to ensure very fresh product moving in and out of the store. So we grind cinnamon once a week, today we ground a weeks worth of black pepper. These then get mixed into our seasonings, and unlike you and your wife, the average customer buys far more mixes than straight spices. Very few people make their own taco seasoning, for example, but most home cooks make tacos and they use some sort of premade seasoning. We also hand package our gift boxes, and even though my staff is primarily culinary school graduates, I do not have any cheap nighttime labor to do this tedious gift box making, we all pitch in. We also have an incredibly busy website, and on any given day we ship out several hundred packages, again all packed up by us. So rarely does the free time expand enough for all we would like to do!

We appreciate and understand your suggestion, but we have been in business 53 years, and it has been a long evolution to figure out what does and does not work. The little bags are the cheapest way to buy spices, but they are not at all good for long term storage of spices. So if we premade your box, and those spices stayed together for a few weeks, all the bags would become similar in flavor, and cloves would be the dominant flavor. Sort of like that smell you get in our store, which is a mix of everything? We also have over 450 products, and for us to pick what the average person would want, would be pretty presumptuous, sort of like me telling your wife what five colors of blouses she should have in her closet! On your list, for example, I never use paprika, whole cumin, rosemary, sage or nutmeg as I really dislike these flavors. We do let people buy these one ounce packages so that they can try new things without huge expense, but once they have figured out what they like, most of our customers get a jar, and then continue to refill the jar when they bring home the next batch of spice. We only sell these one ounce packages in the shop, the website does not offer them. We also have really, really nice gift cards, so your gift recipient can be sure to pick which flavors they like. The gift card is packaged in a nice bag with our 52 page catalog and some lovely smelling spices we drop into the bag, bay leaves, cinnamon sticks, cloves, to make a much more special presentation than a generic gift card.

So next time you are in, please ask if I am in and if so, I will be happy to give you the nickel tour and show you where the straight spices reside. I do want to let you know that most of Chicago's top chefs even buy curry powder from us, which is quite a testimonial to our curry. I had to drive to our Milwaukee store last week, as the film crew of Anthony Bourdain's No Reservations filmed me and a top Milwaukee chef mixing up our special Maharajah curry powder which was going to be used in a special luncheon dish for Anthony the next day. They filmed the whole day, so if I don't get edited out, this will air on the show in a few months. So hopefully, you might give our curry powder a chance! And Alton Brown does actually order vanilla extract from us regularly, although he certainly does not need to worry about budget like most of us do.

Thanks again for the review,

Patty Erd
The Spice House


So there you have it. Overall I want to thank Patty for taking the time out of her busy schedule to write back to me. A few things I want to throw out there...

- Wonderful point that the little bags wouldn't be good for long term storage, but I guess I'd just say let's remove a few spices and throw them in the shaker jars. Or do you know of another low cost method in which you could pack them so the tastes wouldn't wander?

- As far as not being presumptuous about what the average cook would want in their spice cabinet, granted not everybody would use the same few basic spices/herbs, but I would say that we could make a pretty good guess. I mean, every time you put together a gift basket you are being presumptuous about what somebody would want.

- Regarding the large number of spice mixes, one of my good friends Don reminded me that creating a spice mix isn't always an easy task and a good spice master is hard to find. Perhaps I'm just not used to using spice mixes (aside from the Italian Seasoning Blend and Chinese 5 Spice) that it was just a bit overwhelming to me. I will chalk this up to my inexperience with spices. Perhaps I just expected a shelf of straight spices and the other shelves were the mixes, instead of just intermixed with everything. But this I suppose organization structures are different for everybody.

Overall though, I want...no check that...I NEED to convey how much I love your store. I think I said that when we arrived my wife froze at the possibilities and didn't know what she wanted to buy. Once we got home to MN, she cleaned out our spice cupboard and we sent away for a stocking order from you. We have a friend who lives a few blocks away from the Milwaukee store so he went and bought the small packs of them for us and sent them over. We just want to make sure we actually would like them, especially for those with more than one option. Paprika for one...we've never used it as a spice as anything at the grocery store is just coloring. We went with the Hungarian Spicy or something like that, and it's fantastic. We had the spices sent to work and everybody who came by my cube could smell the bag I had on my desk and asked about it. Maybe a MN branch is on the horizon? I still haven't found a good option here in MN....more on that later.

Wednesday, January 20, 2010

Review: The Spice House and our journey to fresh spices

As many people know, my wife and I are somewhat cooking amateurs. We love to play around with this dish and that dish, and do dinner parties. Recently, we've found that we'd like to take our fascination of the kitchen to a new level and actually started trying to learn the techniques that make up the recipes instead of just following a pre-defined set of instructions. This has led us recently to re-examine our uses of spices. Specifically, Alton Brown from the show "Good Eats" recommended that we start using whole spices whenever possible, as the flavor will be much better, and they will keep longer in the pantry. Much to our surprise, almost all pre-ground spices will expire after about 6 months, as opposed to whole spices which could last up to 2 years. Imagine our surprise when we realized that almost all of our spices in our cabinet were expired! Of course, this doesn't mean they go bad like most foods, rather they just lose potency or flavor, so it was kind of a waste of effort to spice our foods at all.

Enter "The Spice House". This fantastic destination is a specialty shop in, you guessed it, spices and their uses. I was continuuing my journey through the second season of "Good Eats" when Alton introduced us to Patty Erd, owner/operator/blogger of the The Spice House. I immediately looked it up, and realized that when we drove back from Michigan to Minnesota, we'd be passing right past it. So it made perfect sense to stop in and see what all the fuss was about.

When we first walked in, we were immediately greeted by the "heady" aroma and a very welcoming greeting from one of the workers. We immediately began working our way around the spacious shop trying to figure out what the hell we were doing. We decided that since they are a bulk spice shop, we would just start out by buying most of our well used spices in small quantities so we can try and see if these "fresh spices" make any real difference. Almost every spice we looked at, we were encouraged to open the jar and sniff, or pour some out of the taster jar to inspect it. My wife thought it was very nice also that any spice/blend/mixture was clearly marked as "Salt Free" as this is a very important health fact for many people. It was a very nice experience overall.

However, we were actually a little dismayed at the overwhelming amount of "spice concoctions" that were trying to be offered to us. We did not expect to have to wade our way through all the mixes to find just the bare spices. Perhaps we are a strange exception, however we really weren't there to try out the "Taco Seasoning" or a "Salt Mixture".

The second thing that was rather dissapointing, was that it seems to us afterwards that a simple selection of basic spices, packaged in the sampler 1oz bags would have helped us out immensely. None of their gift boxes or sampler packs were the 1oz containers to be found. Most were large 4oz glass jars of 5-6 spices, some of which were the aforementioned "blends" that they really didn't do us much good. Here's my suggestion for a true "Noobie Sampler Pack" of which we plan to put together for a few gifts in the future:


1/2 oz Bay Leaves
Ground Cayenne Pepper
Crushed Red Peppers
Chili Powder
Whole Cumin
Basil
Hungarian Half-Sharp Paprika
Whole Rosemary
Rubbed Sage
True Ground Cinnamon
Coriander Seeds
5 Whole Nutmegs
Italian Herb Blend
Whole Cloves

I think that this encompasses the vast majority of standard home cooking. Yes, there will be things some people won't use, and there are things that people really ought to try, yet it would make the pack too expensive. (Ever try real Vanilla Extract from the bean? Hoo-boy....) If you were to buy all of these items at the smallest qty available (generally 1oz) you would end up paying $23.26 + tax according to the catalog we picked up in January of 2010...there was no date printed so I have no idea how up-to-date it is. I figure you could offer this for $19.99 and make the first experience slightly easier for many people.

As this blog matures I will probably throw together some other packs that I'd like to see made up as we find out more on our journey of spices. I will also probably highlight our search for good spices in the Minneapolis area and how it hasn't been very fruitful, and maybe I'll also highlight one of my favorite finds while at the spice house...the roasted cacao nibs. A slight cacao flavor with the texture of nuts, but without the pesky aniphilactic shock some people experience with nuts. But..."That's another post entirely."

Wednesday, December 30, 2009

"Da Vinci ain't got nothing on a Clute"

This is being reposted from my Facebook account for all to read. This post is a good introduction to what I hope to discuss and talk about as part of this blog.

Chuck, one of my bestest friends recently told me this in response to me saying that I had just cleaned out my garage to make room to do some projects. He, like many of my friends (my wife included), laughs a little harder every time I come to them and say "I have the best idea!!!" because they know that only about 1 in 10 of my ideas ever even get started, much less finished. So I figured I'd take this moment to show off a few of my more recent or grandious projects.

Theatre Room - A year ago I finally moved into a house, and it had a great room in the basement just screaming to be a Theatre room. And every good home theatre buff knows that you just gotta have a projecto..well, I'm a little cheap to buy a projector (being cheap is a running theme driving me to do many projects) and another friend of mine, Nathan, just so happened to have a projector that he was willing to give me because of how aweful it is. Well, I wanted to mount this sucker on the ceiling, however it was too old to do that, there was no flip function. So I just ripped it apart, got to the LCD in it, physically flipped it so it would natively show the image upside down, rewired it, put it back together, mounted it upside down to the ceiling and there we have it! Not too shabby, but at the end of the day it's still a crappy projector.

Picture Website - Around my profile you'll see me advertise my picture website to see more pictures (http://cluteweb.serveftp.com/pictures) Basically I built it from a similar implementation we had at my old employer Patti Engineering. It will create a new album everytime I dump a new folder of pictures onto a specific drive in the server. It's got a lot of cool little features added in too, like most pictures have Low res pictures you see so it loads fast, but if you want a high res pic it's there as well. You can also post comments to pictures you like much like on here, and eventually I'm working to allow you to go through the site and pick out pictures you like and you can add them to your "download basket". When you're done choosing, you hit "Download" and you get a single zip file with all of your pictures you chose. It would really help out those that are on dial up so they can set it and forget it. (My parents being the worst offenders of the dial up...)

Rebuild Saturn Engine - 2 years ago I was facing a second rebuild on my Saturn SL2. Being strapped for cash I had to figure out how to get the car running on the cheap, but yet I didn't want to have it half-assed. Therefore I decided to see what would happen if I did it myself. Ripped out the engine from the car, put it on the stand and went to work. Tore it all the way down to the point where I had the pistons on the bench next to the crankshaft. Made sure to get everything re-machined or replaced, and put it all back together. The result? About 200hrs and $700 later, it's now 30k since I did that and it's still purring along.

Filmaking - This one is kind of a joke, but I spent a bit of time during high school making some films. At first we just made some small clips of things, then we stepped it up and made a Conan O'Brian spoof where I hosted a talk show and had guests on, while bantering with my co-host. From there we stepped it up and decided that we should try to do a feature length movie. For those of you that might know...this is Bond Says No I'm talking about here. For those of you that never heard of this...basically we made a Bond movie from the other point of view. Basically you're looking at everything through the Villain's eyes, so you sort of feel like Bond is the villain after he keeps foiling your plans. It's kind of a neat concept wrapped into very inexperienced filmmakers along with horrendous acting. We made up for not being able to act by running a lot in the movie. Actually, there are a number of you that were in that movie, so I think I'll make a FB group for it..."I Was in Bond Says No"

Facebook - Well there are a number of things I want to do in this place...(see the aforementioned group I'll be creating shortly). Along with that, there are 3 apps I was thinking about writing as well. 1 is a silly one I mentioned in the last line of my previous note. The other 2 however I think hold some promise. The first is called "Timeline" where you'd get a new tab in your profile where you can build up your life's timeline. You can create entires directly on the timeline, or you can tag points of the timeline to notes, wall posts, and images in your galleries. Friends could even tag you in their timelines making your timeline even more dynamic. The second app I think might be neat although it'd be more number crunching and programming relationship analysis. It's called "Groups" or "Clusters". It would crawl through your friend lists and try to come up with how you're relationed with everybody on the list via mutual friends, networks, employers, schools....whatever connects you to everybody else. It would then show you a visual map of how you're connected to others. *shrug* not sure about that one, but I thought it sounded neat so I wrote it down one day.

Rebuild Ranger Transmission - I gained so much knowledge and confidence in doing the engine rebuild I've decided I'm going to try to take on a transmission. This one won't cost much to try,and if in the end it still doesn't work I won't be out much money, just time. I'm not planning to start this until next fall/winter, so when the time comes I plan to put together a very good picture tutorial for anybody in the future who is interested.

Guitar Hero - About a year ago I was introduced to Guitar Hero. I immediatley loved it since I've long since been bored with the classic "play with your thumbs" games. To feel like you're actually doing something with your brain was verycool, and I can almost guarantee you that if I get a Wii anytime in the next while I'm not sure ANY of these projects will get done. So I quickly became bored with the songs that were on the game itself and went looking for an alternative. There are a number PC based GH clones that are on the market and I chose one that seemed to make the most sense and seemed to have a good gameplay model. While playing this game and participating in the community, I've done a few projects specifically for this, but 2 I'm particularly proud of are my Super Mario Mod and my Song Difficulty Tester. The Mario Mod basically made the GH game look like it was Super Mario Guitar Hero. Complete with bricks as normal notes and ? marks as starpower notes. The Song Difficulty App basically took different metrics about songs and tried to weight them to give a total "Song Difficulty". It was deemed a failure at the end but I may be able to go back and see what i did wrong. There isn't much motivation as our little grouop is missing it's main programmer who just up and left one day, and those of us that are left aren't enough to motivate the masses.

Multi-Zone Audio - I really like the idea of having my digital music library available throughout the whole house. To do this I figure that I'll have a single computer with multiple audio cards. Each audio card will be responsible for a room. Then the speakers would go from the audio card into an amp, then into the room. Also in each room would be a control panel in the wall that could control the music about which playlist can be played, the volume, and play/pause/fast forward controls. This would be a small module based on a microcontroller sitting on Ethernet on the home network sending commands to the music server.

Weather Wallpaper Changer - This is an application that would run in the background of your computer. You would setup certain filters based on Date, Weather, Time, and whatnot and when one of the scenarios happened it would automatically change your background image to a configurable image. I just started working on this and I think this will be my first cnet submission.

Cookbook Stand - I started building a cookbook stand for Lori so it would stand up on the counter while she's cooking yet be covered with plexi-glass so that she doesnt' get it dirty. She said that it woudl take up too much counter space so I'm either going to give it to Don or my MIL.

Sleep - I've been trying to battle this beast for a number of years now. Can you imagine a life where you didn't have to sleep? Oh the stuff you could get done!!

Bike Stand - I don't currently have a way to travel with bikes in the Explorer. I was going to buy a hitch rack, however what happens when I want to travel with the trailer and the bikes? I have to do some research but my Dad and I think that we might be able to just build the whole thing ourselves to have an integrated hitch. Just started mulling this over today so we'll see where it goes.

Well, I think that accurately scrapes the surface. Keep in mind I get new ideas almost daily so keeping it straight and deciding which ones to do are probably the hardest. It's pretty funny when somebody askes me if I've done something and I can say...no but I've researched it pretty good and here is a general cost structure and the brands you want to look for.